‘Digital Eavesdropping’: Unilever Aims to Harness Vaseline’s TikTok Moment.
First identified over 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline may not seem like an clear candidate for online content feeds.
However, its rise as a TikTok talking point has positioned it at the vanguard of an advertising revolution, in which large companies are allocating substantial funds to content creators and reducing expenditure on advertising goods in traditional media.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by chemist Robert Cheeseborough, who noticed oil rig workers using on their skin with a derivative of drilling. Currently, a wave of user-generated videos have documented the product’s widespread use in “practical tricks”.
It has been touted as a solution for polishing footwear or prolonging the scent of perfume, as well as a fix for creaky hinges. Its use has even extended to prevent the annoyance of snack dust adhering to hands.
Harnessing the Hype
Spotting its digital renaissance, executives at the multinational enhanced the tricks by asking their own scientists to test them and sharing the findings with influencers.
Suggestions that it lessened the burn from hot food on the lips were confirmed. Similarly supported were ideas it could prolong perfume and restore leather handbags. Claims that it would whiten teeth or make eyelashes longer were disproven.
The ‘Digital Ear’ Approach
Billboards and TV ads would once have formed the bulk of its promotional efforts. But the Vaseline phenomenon has helped convince executives to ramp up funding for content creators.
This tracking of digital spaces to shape commercial tactics has been labeled “social listening”. Fernando Fernández, freshly instated, has stated the intention is to spend half of its colossal advertising budget on social media content.
Shifting to Modern Engagement
A leading Unilever executive, who is spearheading the social media effort, said the company was merely adjusting to novel methods of connecting with customers. She said engaging on social media “without spoiling the atmosphere” was essential.
“How can companies join discussions credibly? That’s always what we’ve been trying to do as brands, back to when people were hanging out their laundry and talking about what they used.
“There’s this moving away from a broadcast model, where we would just transmit messages … Currently, it's countless discussions, various groups. Changes in digital feeds means that these communities feel niche, however, they are large.
“If you can make sure your brand is shared by users, recommended by peers, this builds credibility and connection. Content makers are key. We are expanding this endorsement system.”
A Seismic Media Shift
The approach indicates dramatic transformations taking place in media consumption, with younger consumers allocating more attention to apps like TikTok and Instagram than television, magazines or radio.
The shift is reflected in declines in broadcast and newspaper ads. Within the United Kingdom, commercial funding for leading TV channels have declined by over six hundred million pounds in actual value since the end of the last decade.
Influencer Marketing Expansion
It also reflects a blurring of media roles as brands effectively act as media producers, partnering with hundreds of content creators to promote their goods.
A commercial director at a major talent agency said: “Obviously there’s a flow of audiences from conventional channels and they’re spending a lot more time on Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“A lot of brands are telling us audiences believe endorsements from the individuals they follow over traditional advertisements. It's an ongoing shift.”
He added firms may also cut expenditures by investing in creators over large-scale legacy ad buys, which also allows them to tweak their content more easily to test effectiveness.
Such methods are increasing. Marketing investment on the creator economy is rising at quadruple the rate than the broader media sector. In the US, it has over doubled since 2021 and is expected to hit multi-billion dollar sums in 2025.
The Enduring Power of Broadcast
Even with this transformation, industry figures said they believed TV advertising still had a prominent role to play, as networks still held the capability to drive countrywide discourse.
The executive noted: “One of the highest return-on-investment media opportunities is still the Super Bowl. The issue isn't broadcasters claiming: ‘Our relevance has faded.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”